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End User License Agreement (EULA)

Last updated: June 24, 2026

This End User License Agreement ("Agreement") is between you ("Licensee," "you," or "your business") and Trade Workflows Incorporated ("Licensor," "we," "us," or "our") and governs your use of the WorkFlow OS web and mobile application software (the "Software"). By installing, accessing, or using the Software, you agree to be bound by this Agreement. WorkFlow OS is currently in pre-launch development; this Agreement describes the license terms that will apply once the Software becomes available to subscribers.

1. Grant of license

Subject to your compliance with this Agreement and payment of applicable subscription fees, Licensor grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Software for your internal business operations, for the number of technician/user seats included in your subscription plan (Starter, Growth, or Pro).

2. Restrictions

You agree not to, and will not permit any third party to:

  • Copy, modify, or create derivative works of the Software
  • Reverse engineer, decompile, or disassemble the Software, except to the extent permitted by law
  • Sell, resell, sublicense, rent, lease, or distribute the Software to any third party
  • Remove or alter any proprietary notices, including the WorkFlow OS name or logo, from the Software
  • Use the Software to build a competing product or service
  • Exceed the number of licensed seats without upgrading your subscription

3. Ownership

The Software, including its underlying code, the AI-powered HVAC-specific estimating engine, the Service Agreement Health Score algorithm, and the offline-first sync architecture, is and remains the exclusive property of Trade Workflows Incorporated. This Agreement grants you a license to use the Software, not any ownership interest in it.

4. Your data

You retain ownership of the customer, job, and business data you input into the Software ("Customer Data"). You grant Licensor a license to host, process, and back up Customer Data solely as necessary to provide and improve the Software, consistent with our Privacy Policy.

5. Third-party integrations

The Software is designed to integrate with third-party services such as QuickBooks and Stripe. Your use of those services is governed by their own respective terms, and Licensor is not responsible for their availability or performance.

6. Subscription, fees & suspension

Access to the Software requires an active paid subscription at the plan tier you select (including any applicable launch pricing locked in at signup). We may suspend or terminate access for non-payment, violation of this Agreement, or conduct that we reasonably believe harms the Software, other users, or Licensor.

7. Updates

Licensor may release updates, patches, or new features for the Software from time to time. Continued use of the Software after an update constitutes acceptance of any related changes communicated to you.

8. Disclaimer of warranties

The Software is provided "as is," without warranty of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Licensor does not warrant that the Software will be error-free or uninterrupted.

9. Limitation of liability

To the maximum extent permitted by law, Licensor's total liability arising out of or related to this Agreement shall not exceed the amount you paid for the Software in the twelve (12) months preceding the claim. Licensor is not liable for indirect, incidental, or consequential damages.

10. Term & termination

This Agreement remains in effect for as long as you use the Software. Either party may terminate by ending the subscription per the terms of your service plan. Upon termination, your license to use the Software ends, though provisions relating to ownership, liability, and data survive termination.

11. Governing law

This Agreement is governed by the laws of the United States and the state in which Trade Workflows Incorporated is organized, without regard to conflict-of-law principles.

12. Contact

Questions about this Agreement can be sent to adi@tradeworkflows.com.

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